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Live Independently With The Most Trusted Medical Alert Service

Our services are designed to provide peace of mind in your home. Live your life with as much independence as possible


Owned by Nanaimo & District Hospital Foundation

Your service directly funds healthcare where you live.


100% Nanaimo Based Customer Service

More people on Vancouver Island choose Lifeline Nanaimo over any other medical alarm service.

Peace of Mind for
you and your Family.

Nanaimo Lifeline is owned and operated by the Nanaimo & District Hospital Foundation. All proceeds from our services support the health care needs of our community.

We monitor our clients 24/7 from our local Response Centre in Nanaimo.

Home Safe
Fall Protection

Living independently at home.

Feel more confident at home, knowing you are a press of a button away from 24/7 local access when you need it.

Mobility System

Support your active lifestyle by giving yourself the freedom to safely do what you love. Wherever. Whenever. Stay protected anywhere in Canada with our advanced GPS locator and automatic fall detection

Caregiver Support

The fast, easy and affordable way to check on your loved one while you are away.

The Check-In service is available in Nanaimo, Parksville, Coombs Qualicum Beach, Bowser, Gabriola Island and Ladysmith. It is easy to set up and is available to Lifeline and and non Lifeline clients. Choose between Long Term Support or Short Term Support.

Why Are We Nanaimo’s #1 Emergency Response System?


Our Response Centres are available 24/7 and staffed with highly trained Response Associates.

No Long-term

There’s no long-term contract so you can use our service for as little or as long as you need.

Care Plan

We’ll work with you to create a care plan that works for you. You pick who we call and in what order!


We install the equipment in your home & provide free, ongoing service for as long as you have Lifeline!

“Thank you for the wonderful support you offer our community. Lifeline provided a sense of safety and security for our mother. We truly appreciate your services & the opportunity it gave our mother to live as independently as possible.”

– Dave, Nanaimo

“You are without a doubt some of the kindest, most caring people I have ever spoken with.   Your understanding makes a world of reassurance and comfort to me.”

– Charlotte, Qualicum Beach

“Our dear Mom benefited greatly and enjoyed the friendly voices that greeted her at every monthly check-in.  Knowing help was at hand, gave all of us peace of mind and allowed our Mom that security.”

– Margret, Yellow Point

“I want to thank Lifeline for saving my life. I fell and was injured and bleeding.  You got me help fast.   I really appreciate Lifeline!”

– Chris, Fairwinds

Talk to Our Local Team Today!